Shipping Policy

Last Updated: July 2026

At Cube Sleep, we believe shipping should be simple. Below you'll find everything you need to know about how we process and deliver your order.

Free Shipping

Cube Sleep offers free standard shipping on all mattress orders within Canada and the continental United States.

Additional shipping charges may apply for remote or rural locations. If this applies to your order, we'll contact you before your order ships.

Processing Time

Most orders are processed within 1–2 business days after they are placed.

Orders placed on weekends or holidays will be processed on the next business day.

Once your order has shipped, you'll receive a shipping confirmation email with tracking information.

Delivery Time

Most Cube Sleep mattresses arrive within 2–7 business days after leaving our warehouse.

Delivery times may vary depending on:

• Your location
• Weather conditions
• Carrier delays
• Peak shipping periods

Delivery estimates are provided as guidelines and are not guaranteed.

Delivery

Cube Sleep mattresses are compressed, rolled, and shipped in a box for easy delivery.

Depending on the size ordered, the box may be heavy. We recommend having another person available to help move it into your home.

Most deliveries are made to your front door.

Missed Deliveries

If no one is available to receive your shipment, the carrier may:

• Leave the package in a safe location if permitted.
• Attempt another delivery.
• Hold the package at a local pickup location.

Delivery procedures may vary by shipping carrier.

Order Tracking

Once your order ships, you'll receive an email containing your tracking number so you can monitor your delivery.

If you have questions about your shipment, please contact our customer support team.

Shipping Damage

Please inspect your package as soon as it arrives.

If your order arrives damaged, please contact us within 7 days of delivery and include:

• Your order number
• Photos of the packaging
• Photos of the product
• A brief description of the damage

We'll work quickly to resolve the issue.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order.

If you notice an error, contact us immediately.

Once an order has shipped, we may not be able to change the delivery address.

Cube Sleep is not responsible for delays or additional shipping costs resulting from incorrect addresses provided during checkout.

International Shipping

At this time, Cube Sleep ships within Canada and the continental United States only.

We do not currently ship to Alaska, Hawaii, U.S. territories, or international destinations outside North America.

Questions?

If you have any questions about shipping or your order, please contact us.

Cube Sleep

Email: support@cubesleep.com