Terms of service

1. Using Our Website

You agree to use the Cube Sleep website only for lawful purposes.

When using our website, you agree that you will not:

  • Violate any applicable laws or regulations.
  • Attempt to gain unauthorized access to our systems or servers.
  • Interfere with the operation or security of the website.
  • Use automated tools, bots, or scraping software without our written permission.
  • Upload or transmit viruses, malware, or malicious code.
  • Misrepresent your identity or provide false information.

If you create an account, you are responsible for maintaining the confidentiality of your login information and for all activity that occurs under your account.


2. Product Information

We work hard to ensure that all product descriptions, specifications, pricing, and images are accurate.

However:

  • Product colours may vary depending on your screen.
  • Minor manufacturing variations may occur.
  • Product specifications and pricing may change without notice.
  • We reserve the right to correct any errors, inaccuracies, or omissions at any time.

Nothing on this website constitutes a guarantee unless expressly stated.


3. Orders

By placing an order, you agree that:

  • The information you provide is accurate and complete.
  • You are authorized to use the payment method provided.
  • Cube Sleep may refuse or cancel any order suspected of fraud or unauthorized activity.
  • Orders may not be modified once processing has begun.

An order confirmation email acknowledges receipt of your order but does not constitute acceptance. Cube Sleep reserves the right to refuse or cancel any order at its discretion.


4. Pricing

All prices are displayed in the applicable currency shown on the website.

Prices, promotions, and product availability may change without notice.

If an obvious pricing error occurs, Cube Sleep reserves the right to cancel the order and issue a full refund.


5. Shipping

Shipping estimates are provided as guidelines only and are not guaranteed.

Cube Sleep is not responsible for shipping delays caused by:

  • Weather
  • Shipping carrier delays
  • Customs processing
  • Incorrect shipping information
  • Events beyond our reasonable control

Risk of loss transfers to the customer upon delivery by the shipping carrier.


6. Returns & Warranty

Returns are governed by our Return Policy.

Manufacturing defects are covered under our 10-Year Limited Warranty.

Please refer to our Returns Policy and Warranty pages for complete details.


7. User Content

If you submit reviews, comments, photos, videos, or other content to Cube Sleep, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, and display that content for marketing and business purposes.

You agree not to submit content that:

  • Is unlawful or defamatory.
  • Violates another person's rights.
  • Contains harmful software.
  • Is misleading or fraudulent.
  • Infringes on copyrights or trademarks.

Cube Sleep reserves the right to remove content at its sole discretion.


8. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Product images
  • Graphics
  • Text
  • Videos
  • Icons
  • Website design
  • Product names

is the property of Cube Sleep or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.


9. Third-Party Websites

Our website may contain links to third-party websites for your convenience.

Cube Sleep is not responsible for the content, products, services, or privacy practices of third-party websites.


10. Disclaimer

This website and all content provided by Cube Sleep are offered on an "as is" and "as available" basis.

To the fullest extent permitted by law, Cube Sleep disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that the website will always be available, secure, error-free, or uninterrupted.


11. Limitation of Liability

To the fullest extent permitted by law, Cube Sleep shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising from:

  • Use of this website
  • Inability to use this website
  • Product purchases
  • Shipping delays
  • Data loss
  • Business interruption

Cube Sleep's maximum liability shall never exceed the purchase price paid for the product giving rise to the claim.

Some jurisdictions do not allow certain limitations of liability, so portions of this section may not apply.


12. Indemnification

You agree to indemnify and hold harmless Cube Sleep, its owners, employees, affiliates, and partners from any claims, damages, liabilities, costs, or expenses arising from:

  • Your use of this website.
  • Your violation of these Terms & Conditions.
  • Your violation of any applicable law.
  • Your infringement of another person's rights.

13. Termination

Cube Sleep reserves the right to suspend or terminate access to the website or any account at any time, without notice, if these Terms & Conditions have been violated or if necessary to protect the website, our business, or our customers.


14. Governing Law

These Terms & Conditions are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.

Any disputes relating to these Terms & Conditions or your use of the Cube Sleep website shall be resolved exclusively in the courts located in Ontario, Canada.


15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Cube Sleep

Email: support@cubesleep.com